Car Insurance Claim Process: Cashless & Reimbursement
Learn the complete car insurance claim process in India. Step-by-step guide for cashless and reimbursement claims, mandatory documents, and FIR rules.
Sep 18, 2026
Sep 26, 2026 14 min read
Purchasing bike insurance online allows you to compare quotes, customise coverage, and secure your two-wheeler instantly in under five minutes. You only need your vehicle registration number and previous policy details to generate digital cover with immediate mParivahan integration. Before renewing, you can check RC and vehicle owner details to verify your policy expiry and avoid lapsed coverage fines.
| Feature | Third-Party Cover | Comprehensive Cover | Standalone OD Cover |
|---|---|---|---|
| Mandatory by Law | Yes (Section 146 MV Act) | No (Voluntary but recommended) | No (Requires existing TP policy) |
| Own Damage Cover | No | Yes (Accidents, fire, theft) | Yes (Accidents, fire, theft) |
| Third-Party Protection | Yes (Injury and property) | Yes (Injury and property) | No (Handled by base TP) |
| Personal Accident Cover | Optional add-on / CPA | Included / CPA selection | Separately managed |
| Online Issuance Time | Instant (2–5 minutes) | Instant (2–5 minutes) | Instant (2–5 minutes) |
Operating an uninsured motorcycle or scooter on public roads is a punishable offence across India. Section 146 of the Motor Vehicles Act, 1988 mandates that every motor vehicle must carry an active Third-Party (TP) liability insurance policy.
Driving without valid insurance attracts heavy fines under Section 196 of the Motor Vehicles (Amendment) Act. A first offence incurs a penalty of ₹2,000, imprisonment of up to 3 months, or both. Subsequent offences carry a ₹4,000 fine, imprisonment up to 3 months, or both.
Traffic police departments use automated ANPR cameras and handheld devices linked with the central Parivahan and IIB databases. If an uninsured vehicle is detected, an automated challan is issued, and enforcement officers have the authority to impound the vehicle immediately.
Traffic enforcement uses real-time mParivahan data. Check your pending traffic fines using the VahanX challan search tool to clear outstanding violations before renewing your cover.
Since 1 September 2018, the Supreme Court of India and IRDAI mandate that every new two-wheeler sold must feature a compulsory 5-year Third-Party insurance policy. Buyers can choose between a 5-year TP plus 1-year Own Damage (OD) bundled policy or a full 5-year comprehensive policy at the showroom.
In addition, General Regulation 36 of the India Motor Tariff mandates Compulsory Personal Accident (CPA) cover of ₹15,00,000 for the registered owner-driver. This cover costs between ₹275 and ₹350 per year (plus 18% GST) and covers accidental death or permanent total disability.

Selecting the right policy type requires balancing legal compliance against the financial risk of accidental damage. When you compare bike insurance plans, you will encounter three core products on digital portals.
A Third-Party liability policy is the minimum statutory cover needed to drive legally. It covers financial liabilities arising from death, bodily injury, or property damage caused to a third person by your two-wheeler. Bodily injury compensation is decided without an upper limit by the Motor Accident Claims Tribunal (MACT), while third-party property damage (TPPD) is capped at ₹1,00,000.
This policy offers zero protection for your own motorcycle. If your bike is stolen, destroyed by floods, or damaged in a collision, the insurer pays nothing. For details on statutory limits, read our guide on third-party bike insurance rates and rules.
A comprehensive bike insurance online policy bundles Third-Party liability with Own Damage (OD) coverage and CPA cover. It pays for repair costs arising from accidents, overturning, self-ignition, fire, lightning, strikes, theft, and natural calamities such as floods and earthquakes.
Comprehensive cover is ideal for vehicles under 8 to 10 years old, high-value motorcycles, and financed vehicles where lenders require full protection. You can expand a comprehensive policy with riders like zero depreciation and roadside assistance.
IRDAI introduced unbundled standalone Own Damage insurance to give policyholders pricing freedom. If you purchased a brand-new bike with a mandatory 5-year TP cover, you do not need to buy third-party coverage again every year.
Instead, you purchase a standalone OD policy annually to cover accident repairs, fire, and theft. You can freely switch insurers for your OD portion to find better premiums without altering your active multi-year TP policy.
| Coverage Parameter | Third-Party Liability | Standalone Own Damage | Comprehensive Package |
|---|---|---|---|
| Third-Party Injury/Death | Unlimited (Tribunal decided) | Not Covered | Unlimited (Tribunal decided) |
| Third-Party Property Damage | Up to ₹1,00,000 | Not Covered | Up to ₹1,00,000 |
| Accidental Damage to Bike | Not Covered | Covered up to IDV | Covered up to IDV |
| Theft of Vehicle | Not Covered | Covered (Pays full IDV) | Covered (Pays full IDV) |
| Floods, Storms & Fire | Not Covered | Covered up to IDV | Covered up to IDV |
| Add-on Rider Support | No | Yes (Zero Dep, RSA, RTI) | Yes (Zero Dep, RSA, RTI) |
Third-party premiums are statutory rates determined by the Ministry of Road Transport and Highways (MoRTH) in consultation with IRDAI. Insurers cannot alter, discount, or raise these base slabs. Premium amounts depend entirely on engine cubic capacity (cc) or electric motor wattage.
| Two-Wheeler Segment | Engine / Motor Capacity | 1-Year TP Rate (Excl. GST) | 5-Year TP Rate for New Bikes |
|---|---|---|---|
| Entry Commuter (ICE) | Below 75 cc | ₹538 | ₹2,901 |
| Standard Commuter (ICE) | 75 cc to 150 cc | ₹714 | ₹3,851 |
| Performance / Cruiser (ICE) | 150 cc to 350 cc | ₹1,366 | ₹7,365 |
| Premium Sports (ICE) | Above 350 cc | ₹2,804 | ₹15,117 |
| Electric Two-Wheeler (EV) | Up to 3 kW | ₹457 | Not Applicable (Annual slab) |
| Electric Two-Wheeler (EV) | 3 kW to 7 kW | ₹607 | Not Applicable (Annual slab) |
| Electric Two-Wheeler (EV) | 7 kW to 16 kW | ₹1,161 | Not Applicable (Annual slab) |
| Electric Two-Wheeler (EV) | Above 16 kW | ₹2,383 | Not Applicable (Annual slab) |
All two-wheeler motor insurance premiums, including base TP, Own Damage, and optional riders, attract an 18% Goods and Services Tax (GST) as of September 2026. Electric two-wheelers receive an approximate 15% discount on third-party rates compared to petrol counterparts.
Third-party property damage coverage comes standard at ₹1,00,000. Insurers allow you to lower this liability limit to ₹6,000 for a nominal premium discount, but keeping the standard ₹1,00,000 limit is strongly recommended.

When you complete a two wheeler insurance online purchase, your Own Damage premium is calculated using your vehicle's Insured Declared Value (IDV). The IDV represents the maximum financial settlement paid by the insurer in case of bike theft or constructive total loss (where repair expenses exceed 75% of IDV).
IDV is calculated as: (Manufacturer Listed Ex-Showroom Price - Depreciation) + (Fitted Accessories - Depreciation). The standard depreciation schedule mandated by IRDAI applies as follows:
For vehicles older than 5 years, the IDV is mutually agreed upon between the insurer and bike owner based on roadworthiness and mechanical condition. Avoid reducing the IDV too much simply to save on premiums, as this reduces your payout if your bike is stolen.
Standard OD policies apply heavy depreciation deductions during accident claims: 50% on nylon, rubber, and plastic components, 30% on fiberglass, and up to 50% on metal parts based on age. Add-on covers eliminate these out-of-pocket costs.

Buying or renewing your policy digitally eliminates middleman commissions, prevents paperwork delays, and generates an authentic, tamper-proof policy document. Follow this numbered process to complete your purchase:
Ensure your engine and chassis numbers match your physical bike plate and RC book exactly. A single typo in the policy document can cause claim rejection following an accident.
Using an online bike insurance calculator lets you see how different factors affect your premium before paying. Here is how you can lower your renewal costs without compromising vital protections.
The No Claim Bonus is a substantial discount rewarded to vehicle owners for maintaining an accident-free policy year. The discount applies exclusively to the Own Damage premium component and accumulates as follows:
Remember that NCB belongs to the owner, not the motorcycle. If you sell your two-wheeler, ask your insurer for an NCB Retention Certificate. You can transfer that 20% to 50% discount to your newly purchased motorcycle, lowering its first-year insurance premium.
Keep the 90-day break-in deadline in mind. If your comprehensive policy expires and you do not renew within 90 days, your entire accumulated NCB resets to zero.
Under General Regulation 36, you do not need to buy CPA cover multiple times. If you already own an active personal accident cover with a ₹15 lakh sum insured, or if you hold CPA on another car or bike registered in your name, submit an exemption declaration online. This saves you ₹275 to ₹350 plus GST on every policy renewal.
Filing a claim for broken indicator lenses or small cosmetic dents worth ₹800 to ₹1,200 resets your accumulated NCB back to 0%. Paying minor repair bills out-of-pocket protects your 35% to 50% discount, saving far more money across subsequent renewal cycles.
Installing an anti-theft alarm or GPS tracking device certified by the Automotive Research Association of India (ARAI) grants a 2.5% discount on your Own Damage premium, capped at ₹500. Ensure the device carries an authentic ARAI conformity certificate to claim the discount during checkout.
Buying insurance online is convenient, but data discrepancies can delay claims or invalidate your policy. Watch out for these common issues:
When buying a used two-wheeler, Section 157 of the Motor Vehicles Act requires you to formally transfer the insurance policy to your name within 14 days of the RC ownership transfer. If an accident occurs and the RC is in your name while the insurance remains under the previous owner's name, insurers will reject the claim.
Never falsify your NCB percentage to get cheaper quotes. During claims processing, the insurer checks claim records against the central IIB database. If you claimed an NCB discount despite filing a claim in the previous year, the insurer will deny coverage for own damage.
Third-party insurance can be renewed at any time without vehicle inspection. However, if your comprehensive policy lapses for more than a few days, insurers require a vehicle inspection before reinstating Own Damage coverage.
Today, this inspection is conducted digitally through an AI-powered self-inspection link sent to your mobile phone. You simply record a continuous 360-degree video and take clear photographs of the motorcycle, odometer, and chassis number to document pre-existing damages.
Stay proactive and verify your insurance status on the official Parivahan Sewa Portal or check our guide on two wheeler insurance check online to confirm your policy is active.
Buying bike insurance online is the fastest and most cost-effective way to secure your ride, meet statutory compliance, and protect your finances. By comparing policies digitally, selecting practical add-ons like Zero Depreciation, and safeguarding your No Claim Bonus, you ensure high coverage at an affordable rate.
Avoid driving with an expired policy to escape fines of up to ₹4,000 under Section 196 of the Motor Vehicles Act. Take two minutes today to check your RC details and insurance expiry date to renew your policy on time and enjoy uninterrupted peace of mind on the road.
Quick answers to what people ask most about Bike Insurance Online: How to Buy, Compare Plans & Save.
You can buy bike insurance online in under five minutes by visiting an IRDAI-approved insurer or aggregator portal. Enter your bike registration number, choose between comprehensive or third-party coverage, configure your IDV, complete digital e-KYC using Aadhaar or PAN, and pay via UPI or card. Your policy PDF is emailed immediately.
Comprehensive insurance is best for bikes under 7 to 10 years old, high-value bikes, and financed vehicles because it covers own accident damages, theft, and third-party liabilities. Third-party insurance is adequate only for older commuter bikes with low resale value where accidental repair costs exceed the bike market value.
Physical paperwork is not required. You only need your vehicle registration number, chassis and engine numbers from your RC, details of your previous policy, and a PAN card or Aadhaar number to complete IRDAI-mandated digital e-KYC. You must also hold a valid driving licence.
Reduce your premium by transferring accumulated No Claim Bonus (up to 50% discount on own damage), waiving the ₹15 lakh CPA cover if you already hold personal accident insurance, installing an ARAI-approved anti-theft device, setting an accurate IDV, and paying out-of-pocket for minor scratch repairs.
Vehicle inspection is never required for Third-Party only policies or for Comprehensive policies renewed before expiry. If your comprehensive policy lapses, insurers require a quick digital self-inspection: you upload a continuous 360-degree video and photos of the bike and chassis number via a smartphone link.
Under Section 196 of the Motor Vehicles Act, driving without valid insurance attracts a fine of ₹2,000, up to 3 months imprisonment, or both for the first offence. Subsequent offences carry a ₹4,000 fine or imprisonment. Traffic police can also impound the uninsured two-wheeler.
You retain your accumulated No Claim Bonus (NCB) as long as you renew your policy within 90 days of its expiry date. If you fail to renew within this 90-day grace period, your entire accumulated NCB resets to zero percent.
Compare vehicle insurance policies, learn about renewals, and find tips to save on car and bike insurance premiums.